Shipping & Delivery

At Katherine & Paul London, we take great care in preparing and dispatching every order to ensure your purchase arrives safely, promptly and in the best possible condition.

Processing Times

Orders are prepared and processed within 1–3 working days.
Once your order has been dispatched, you will receive an email with your tracking information, allowing you to follow your parcel until delivery.

Delivery Times

Our estimated delivery time is 3–7 working days, depending on the destination.
During busy periods, public holidays or due to customs procedures, delivery may take longer than expected.

Shipping & Origin

All orders are dispatched directly by our logistics partner.
Depending on the destination country, customs duties or import taxes may apply in accordance with local regulations.

Shipping Costs

Any applicable shipping costs will be clearly displayed at checkout.
Shipping costs may vary depending on the destination and the selected delivery method.

Delivery Responsibility

If the tracking information confirms that a parcel has been delivered, responsibility for receiving the parcel rests with the recipient.
Please carefully check your delivery address before completing your order. Any changes must be communicated to us within 24 hours of placing your order.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: info@katherineandpaul.com